Website Terms of Use

By accessing this website, you agree to be bound by these Terms of Use. If you do not agree, please refrain from using this website.

All information provided on this website is general in nature and provided for informational purposes only. It does not constitute professional advice, building certification advice, fire engineering advice, or regulatory approval.

Spray Foam Australia makes no representations or warranties regarding the completeness, accuracy, or suitability of any information contained on this website for any particular project or application.

Users must not rely solely on website content when making decisions relating to building design, compliance, or product selection.

No Professional Reliance

Content on this website is not intended to replace consultation with qualified professionals, including but not limited to:

• Registered builders

• Building certifiers

• Fire engineers

• Architects

• Licensed contractors

All building work must comply with the National Construction Code (NCC), relevant Australian Standards, and local authority requirements. Final determination of product suitability rests with the project certifier or approving authority.

Product Performance & Fire Testing Disclaimer

Fire performance characteristics referenced on this website (including AS1530.3 and AS/NZS 3837 Group Classification results) relate only to specific products tested under controlled laboratory conditions.

These results:

• do not represent fire resistance

• do not guarantee NCC compliance

• do not apply universally to all spray foam products

• may vary based on formulation, thickness, density, installation method, and site conditions

Spray foam insulation is generally classified as combustible unless supported by additional compliance pathways.

Any example test results provided are product-specific and must not be assumed to apply to other products or installations.

Spray Foam Australia accepts no responsibility for reliance placed on website information without independent professional verification.

Limitation of Liability

To the maximum extent permitted by law, Spray Foam Australia excludes all liability for any loss or damage arising from reliance on information contained on this website, including indirect or consequential loss.

Nothing in these Terms excludes consumer guarantees that cannot be excluded under Australian Consumer Law.

Privacy Policy (Australian Privacy Principles)

Spray Foam Australia is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).

Collection of Personal Information

We may collect personal information when you interact with us online, by phone, email, social media, or in person.

This may include:

• Name

• Contact details

• Payment information

• Property-related information relevant to service delivery

Use of Personal Information

We may use your information to:

• Provide requested services

• Process payments

• Communicate regarding your enquiry or project

• Improve services

• Send marketing communications (where consented)

• Meet legal obligations

Disclosure of Personal Information

We may disclose information to trusted third-party providers (e.g. payment processors, marketing platforms) strictly for business operations.

We do not sell personal information.

Disclosure may occur where legally required.

Direct Marketing

You may opt out of marketing communications at any time using unsubscribe links or contacting us directly.

Data Security

We take reasonable technical and organisational steps to protect personal information against unauthorised access or misuse. However, no transmission over the internet is completely secure.

Access & Correction

You may request access to or correction of your personal information. Identity verification may be required.

Changes to Policy

This policy may be updated periodically. The current version will always be published on our website.

Contact

For privacy or website enquiries:

Spray Foam Australia
Info@sprayfoamaustralia.com.au
1300 614134